How to Resolve Conflicts? | The Digital Diplomat with Tony Abad
The first episode of #TheDigitalDiplomat with Tony Abad talks about the importance of #agility and #ConflictResolution in the #digital age. #Conflict and #risks have always been present, but their importance today, especially in #CrossCulturalCommunication, has been raised significantly because of different factors, such as #culture, #distance, #technology, etc.
Our special guest, Véronique Girma, the Managing Partner at Turningpoint Asia and a Senior Executive Coach, emphasized the importance of having quality conversations and she gave us 3 skills to remember in resolving conflict:
Work on the outlook you have on the other party
Learn to listen properly; listen to connect
Have the skill of questioning that invites to cocreate
What are your other tips for resolving conflicts? Share this with your friends to learn from these tips!
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